topic Trying to submit a ticket in Get Support

Trying to submit a ticket

gratitudeinlife — Wed, 22 Jun 2022 14:08:42 GMT

The system isn't accepting my payment voucher and when I try to submit a ticket, I keep getting an Error Logging In issue. Please help!

MrSpock — Wed, 22 Jun 2022 14:10:50 GMT

@gratitudeinlife Hi did you try dialing *611 on your phone you can enter your voucher number there

RossN — Wed, 22 Jun 2022 14:14:51 GMT

@gratitudeinlife Hello some vouchers take up to 24 hours to activate If you need help customer service

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

2. alternatively you can private message them here

check your community envelope for a reply

gratitudeinlife — Wed, 22 Jun 2022 14:14:19 GMT

Thank you so much! That worked. Have a wonderful day!! 🙂