topic Re: Not registered in Get Support

Not registered

Twerk — Wed, 22 Jun 2022 13:09:48 GMT

I paid And can see that i have service but it says That im not registered

MrSpock — Wed, 22 Jun 2022 13:14:57 GMT

@Twerk Try reseating your sim reboot your phone. You can try toggling airplane mode on/off too.

missorange — Wed, 22 Jun 2022 13:22:37 GMT

@Twerk, where you are not registered, do you mean "Account"?

RossN — Wed, 22 Jun 2022 13:23:29 GMT

@Twerk hello it is possible you have provisioning issue with your new account

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

2. alternatively you can private message them here

check your community envelope for a reply

Meow — Wed, 22 Jun 2022 13:41:42 GMT

What is 'not registered'? SIM? Account?

Little bit more details is needed.