topic Re: new simcard in Get Support

new simcard

Sgmirzaie2683 — Tue, 21 Jun 2022 15:15:07 GMT

Hello

I ordered new simcard 11 days ago but I didn't receive it yet

how can you help me?

MrSpock — Tue, 21 Jun 2022 15:20:27 GMT

@Sgmirzaie2683 hi unfortunately it can take 2 to 3 weeks for arrival

BKNS27 — Tue, 21 Jun 2022 19:41:28 GMT

You may have to wait for another 10 days to arrive.

If you are in a rush, order one online on sale for $4.99 at Canadian Cell Supplies.

esjliv — Sat, 25 Jun 2022 00:59:57 GMT

@Sgmirzaie2683 - have you received your SIM card yet? Hope so.

If not, then submit a ticket with the Public Mobile Representatives (CSA) here and let them know:

Hopefully, they can send you another one if it got lost in the mail or something.