locked out how do i solve ??

dannyboy1 — Tue, 21 Jun 2022 04:19:38 GMT

im locked out of my account, how do i get in ??

Re: locked out how do i solve ??

softech — Tue, 21 Jun 2022 03:37:59 GMT

@dannyboy1 wait a full hour and try again.

if unable to login still, try to reset using the Forgot password link there

If you cannot reset yourself, you will have to open ticket with PM Support and have them to assist the password reset process

1. For faster response (2-48 hours), Click on the bubble in the lower right to request CS Agent assistance, or use this direct link: https://publicmobile.ca/chatbot.

**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".

2. Or Send a private message to the CS Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there

topic Re: locked out how do i solve ?? in Get Support

locked out how do i solve ??

Re: locked out how do i solve ??