topic Re: Activate my new Sim card in Get Support

Activate my new Sim card

katiahussein — Mon, 20 Jun 2022 18:27:00 GMT

Activate my new Sim card

How I can activate my Sim card after I lost my phone has my phone number and has my email

MrSpock — Mon, 20 Jun 2022 18:32:37 GMT

@katiahussein hi you need to go into your account under change sim card if you can't access your account

you will need to open a ticket to speak to a customer service agent they will help you Click here or you can send private message to a CS Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

dust2dust — Mon, 20 Jun 2022 18:37:05 GMT

You had replies in your earlier question.

Can you access your email via webmail from another device?

BKNS27 — Mon, 20 Jun 2022 22:42:38 GMT

Can you give us more detail on how you lost your email?

You should have got an email from PM welcoming you to PM so conduct a search on your mailboxes.

Once you have the correct email address then login to your account and click Change SIM card.

If you forgot your password then click on Forgot Password.

If you still can’t get into your account then contact a CS_Agent to help you get into your account.

esjliv — Tue, 21 Jun 2022 01:29:22 GMT