topic Re: missing the alarm from the government in Get Support

missing the alarm from the government

shiqing843 — Thu, 16 Jun 2022 20:13:14 GMT

Why I never get the alarm from the government? like the weather alarm, lost child something like that.

Re: missing the alarm from the government

LeePublic — Thu, 16 Jun 2022 20:14:41 GMT

Could you be on the 3G network? Alerts are only on LTE network.

Re: missing the alarm from the government

hTideGnow — Thu, 16 Jun 2022 20:19:52 GMT

HI @shiqing843 what kind of phone do you have?

the Alert is specific for LTE only. So, either you have set to 3G only or your phone does not work on LTE?

Re: missing the alarm from the government

ameyacsamant — Thu, 16 Jun 2022 20:41:32 GMT

Go to settings and navigate to notification scroll down at the bottom and it will say govt. alerts and notifications you can click enable.

Re: missing the alarm from the government

computergeek541 — Thu, 16 Jun 2022 21:23:06 GMT

@ameyacsamant wrote:
Go to settings and navigate to notification scroll down at the bottom and it will say govt. alerts and notifications you can click enable.

At lesast in Canada, those settings don't make a difference as these alerts will come in regardless of any of those alert settings.

Re: missing the alarm from the government

CountyDownIeUk — Thu, 16 Jun 2022 22:19:37 GMT

What province are you in @shiqing843 as not all messages are federal.

Re: missing the alarm from the government

shiqing843 — Fri, 17 Jun 2022 06:56:02 GMT

I am in Ottawa ON.I don't get any messages either province or federal.

Re: missing the alarm from the government

shiqing843 — Fri, 17 Jun 2022 07:00:15 GMT

on my phone, it shows 4G.

Re: missing the alarm from the government

shiqing843 — Fri, 17 Jun 2022 07:01:20 GMT

I don't say govt. on my list.

Re: missing the alarm from the government

cellphoneuser1 — Fri, 17 Jun 2022 07:33:16 GMT

@shiqing843 wrote:
on my phone, it shows 4G.

4G could be the same as 3G. Some phones say 4G for 3G and 4G LTE or jus LTE for LTE.

Re: missing the alarm from the government

cellphoneuser1 — Fri, 17 Jun 2022 07:32:38 GMT

@shiqing843 wrote:
I don't say govt. on my list.

The alerts can't be turned on or off. They're always on.

Re: missing the alarm from the government

fujiyama — Fri, 17 Jun 2022 19:15:32 GMT

We have a Xiaomi phone that doesn't get alerts. I think some other “international version” phones from certain brands also don't get them.

Re: missing the alarm from the government

shiqing843 — Fri, 17 Jun 2022 21:00:45 GMT

I have vivo. maybe that is the issue. do you do something to try to fix it?

Re: missing the alarm from the government

fujiyama — Sun, 19 Jun 2022 00:17:54 GMT

@shiqing843

We actually don't want alerts on the Xiaomi so that worked out perfectly 😎

But I asked a friend who has an Oppo which has been flashed with android GSI (think of it like a rom that makes the phone almost "stock" android). It can get alerts but not reliably and received alerts are not always real-time...lol

So I'm not sure if you're willing to try flashing your phone just for the alerts. You can try asking on the XDA Vivo forums to see if they know other ways to enable alerts.

Oh and btw, neither phones are rooted. Our Xiamoi is stock, running on MIUI.

Re: missing the alarm from the government

softech — Sun, 19 Jun 2022 01:46:48 GMT

HI @fujiyama you are actually correct about the non-Canadian phone.

According to https://www.cwta.ca/for-consumers/wpa-sasfp/

There are many factors that will determine whether you will receive an emergency alert..
... Devices purchased from other countries are not certified by Canadian wireless service providers.

@shiqing843 is your phone a Canadian or North American version?