https://productioncommunity.publicmobile.ca/t5/Get-Support/Emergancy-I-need-help-with-my-phone-problem/m-p/182485#M56201 Try doing a manual search for providers<BR />Try powering off and removing sim<BR />Try putting sim in different phone. Sun, 27 Aug 2017 15:54:14 GMT mimmo 2017-08-27T15:54:14Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Emergancy-I-need-help-with-my-phone-problem/m-p/182482#M56200 <P>&nbsp;My phone changed the region (itself?) And told me I have a long distance problem but i'm at the area where the phone was always used but it still says it couldn't complete my calls even though it said I already paid!&nbsp;</P> Tue, 04 Jan 2022 19:34:20 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Emergancy-I-need-help-with-my-phone-problem/m-p/182482#M56200 JessicaNguyen 2022-01-04T19:34:20Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Emergancy-I-need-help-with-my-phone-problem/m-p/182485#M56201 Try doing a manual search for providers<BR />Try powering off and removing sim<BR />Try putting sim in different phone. Sun, 27 Aug 2017 15:54:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Emergancy-I-need-help-with-my-phone-problem/m-p/182485#M56201 mimmo 2017-08-27T15:54:14Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Emergancy-I-need-help-with-my-phone-problem/m-p/182486#M56202 <P>Just to add to what&nbsp;mimmo_L said, is your self serve show that your account is good and payed for / no errors or suspension?</P> Sun, 27 Aug 2017 16:03:08 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Emergancy-I-need-help-with-my-phone-problem/m-p/182486#M56202 zhadj030 2017-08-27T16:03:08Z