topic Re: US Addon in Get Support

US Addon

ShawnC13 — Tue, 04 Jan 2022 19:34:15 GMT

I have been away from here for over a week and not sure if this is a recent improvement. I made the purhcase and it tells me the money has been added to my account not that the addon was purchased

Re: US Addon

SD08 — Sat, 26 Aug 2017 07:48:00 GMT

If this is a recent change, it's a step in the right direction. Hopefully, that message occurs when any add-on purchase is attempted, not just US add-ons. The confusion around buying add-ons would be much alleviated by simply including instructions on the purchasing page like this:

Buying an add-on is a two-step process
1 - Purchase add-on to load funds onto account from credit card.
2 - Repeat purchase process again to buy add-on with the funds loaded.*
*If sufficient funds are already available in account, then the purchase process need only be performed once.

Re: US Addon

zhadj030 — Sat, 26 Aug 2017 17:27:11 GMT

Good catch @Shawn13.
Good to see that some improvements are going on on thr background