topic Re: security question in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/security-question/m-p/834754#M561829 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/226952">@rudy7</a>&nbsp; &nbsp;you can change your security question and answer if you have access to your Self serve My Account</P><P>&nbsp;</P><P>If you are unable to reset password because of the security question, open ticket with PM support and they can help to reset password for you:</P><P>&nbsp;</P><P>&nbsp;</P><P><STRONG>1. For faster response (2-48 hours)</STRONG>, Click on the bubble in the lower right to request CS Agent assistance, or use this direct link:<SPAN>&nbsp;</SPAN><A href="https://publicmobile.ca/chatbot" target="_blank" rel="noopener noreferrer">https://publicmobile.ca/chatbot</A>.</P><P class="lia-indent-padding-left-30px">**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".</P><P><STRONG>2. Or Send a private message</STRONG><SPAN>&nbsp;</SPAN>to the CS Agent here:<SPAN>&nbsp;</SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Fri, 17 Jun 2022 03:43:28 GMT softech 2022-06-17T03:43:28Z security question https://productioncommunity.publicmobile.ca/t5/Get-Support/security-question/m-p/834753#M561828 <P>Can I please get a different security question</P> Fri, 17 Jun 2022 03:42:10 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/security-question/m-p/834753#M561828 rudy7 2022-06-17T03:42:10Z Re: security question https://productioncommunity.publicmobile.ca/t5/Get-Support/security-question/m-p/834754#M561829 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/226952">@rudy7</a>&nbsp; &nbsp;you can change your security question and answer if you have access to your Self serve My Account</P><P>&nbsp;</P><P>If you are unable to reset password because of the security question, open ticket with PM support and they can help to reset password for you:</P><P>&nbsp;</P><P>&nbsp;</P><P><STRONG>1. For faster response (2-48 hours)</STRONG>, Click on the bubble in the lower right to request CS Agent assistance, or use this direct link:<SPAN>&nbsp;</SPAN><A href="https://publicmobile.ca/chatbot" target="_blank" rel="noopener noreferrer">https://publicmobile.ca/chatbot</A>.</P><P class="lia-indent-padding-left-30px">**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".</P><P><STRONG>2. Or Send a private message</STRONG><SPAN>&nbsp;</SPAN>to the CS Agent here:<SPAN>&nbsp;</SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Fri, 17 Jun 2022 03:43:28 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/security-question/m-p/834754#M561829 softech 2022-06-17T03:43:28Z