topic Payment method in Get Support

Payment method

1915 — Thu, 16 Jun 2022 19:54:32 GMT

I want to change credit card for payment

Re: Payment method

softech — Thu, 16 Jun 2022 20:00:58 GMT

@1915 Login to My Account, go to Payment page, click Manage my card and the Replace this credit card, then you can enter the new card info. Once entered the new one, would be nice to put a $1 manual payment to confirm.

https://selfserve.publicmobile.ca/Overview/payment/Make-a-Payment/

Re: Payment method

esjliv — Fri, 17 Jun 2022 01:04:13 GMT

@1915 - still haven't been able to huh?

https://productioncommunity.publicmobile.ca/t5/Get-Support/I-would-like-to-replace-my-credit-card-with-a-new-one/m-p/833878/highlight/true#M561064

Have you ever created a self serve account before, if not you can register for one here:

https://selfserve.publicmobile.ca/self-registration/

If you are having difficulty with your account or changing your card yourself, submit a ticket to CSA for assistance.

To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them found here:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent