topic Re: PIN# in Get Support

PIN#

CM108 — Thu, 16 Jun 2022 19:11:27 GMT

Hi,

I have never been told I have a PIN#, now the voice mail request the PIN# to process, can anybody help for what should I do?

Best Regards,

Calvin

Re: PIN#

computergeek541 — Thu, 16 Jun 2022 19:13:45 GMT

Please go into your Self Serve account for the option reset your voicemail password.

Re: PIN#

hTideGnow — Thu, 16 Jun 2022 19:15:20 GMT

Hi @CM108 you can login to My Account and click Reset Voicemail Password there

Re: PIN#

CM108 — Thu, 16 Jun 2022 19:26:17 GMT

Thank you for your help, I got it done somehow. Hope they do not charge me anymore. Their services is absolutely 200% no services at all and their SAID services does work on me at all too.

Re: PIN#

esjliv — Fri, 17 Jun 2022 01:10:59 GMT

@CM108 wrote:
Thank you for your help, I got it done somehow. Hope they do not charge me anymore. Their services is absolutely 200% no services at all and their SAID services does work on me at all too.

@CM108 - so you were able to set up a voicemail PIN, that's good.

What do you mean by "Hope they do not charge me anymore." ?

There will be no charges on anything you have not already paid for (prepaid and all..).

Are you trying to cancel your services? If so, ensure you remove any registered credit card from your account in self serve.

Or, are you having issues and cannot use your services? Can you elaborate on this if you are wanting to get services working, that is.