topic Call log for few days in June in Get Support

Call log for few days in June

eduardb — Tue, 04 Jan 2022 19:33:54 GMT

Hi,

Urgently need a call log for couple of days in June for my PM number. Selfservice not working correctly - only first page is displayed, when attempt to go to second one - nothing is shown.

Is there any way to get this data ?

Re: Call log for few days in June

potato — Thu, 24 Aug 2017 15:56:44 GMT

have you tried selecting just 1 date at a time and seeing if it is able to display on one page?

Re: Call log for few days in June

SD08 — Thu, 24 Aug 2017 16:02:43 GMT

Yes, the log page appears to be glitchy. A temporary way around this is to enter custom start and end dates to display only the days that you need. Display one day at a time if necessary and take snapshots if you need it. If your single day usage exceeds one page, then I'm afraid only the moderators can help you get the info.

In that case, click this Moderator_Team link to send a private message for assistance.
More info on moderators: http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452

Include your phone number.

Re: Call log for few days in June

eduardb — Thu, 24 Aug 2017 16:02:56 GMT

Yes, I tried play with dates - problem is that one day which exceeds full page of logs.

Re: Call log for few days in June

potato — Thu, 24 Aug 2017 16:03:50 GMT

yes you had better contact the mods using the links in the post above.

good luck, hope you're able to get it sorted promptly.