topic Re: Phone Compatibility in Get Support

Phone Compatibility

remyhuggs — Mon, 13 Jun 2022 16:13:50 GMT

Is an ancient motorolla razor compatible with the network? The check phone compatibility tool doesnt work.

Also is there a way to buy pay as you go minutes for a sim card?

MrSpock — Mon, 13 Jun 2022 16:16:05 GMT

@remyhuggs hi what is the model number,and no there are no pay as you go here

softech — Mon, 13 Jun 2022 16:27:16 GMT

@remyhuggs Which Razor model? If it is the old one, I think they are only 2G, aren't they?

(there is a reborn version that came out last year, but I assume you didn't mean that?)

Give us the exact model to confirm. Of if you have the sim that fit the sim slot there, test it out 🙂

esjliv — Mon, 13 Jun 2022 16:22:57 GMT

@remyhuggs - the compatibility tool, when working, is not fully updated all the time anyway.

Public Mobile uses the following frequency bands:

4G LTE and LTE Advanced: 700 MHz, 850 MHz (band 5), 1900 MHz (band 2) and 2100 MHz downlink and 1700 MHz uplink (AWS).
HSPA: 850 MHz, 1900 MHz (UMTS).

Does any of these sites have your model?

3G or WCDMA 2 (1900 MHz ) and 5 (850 MHz) bands makes the phone compatible, which is needed for phone calls, and can also be used for text messaging and data.
LTE can be used for text messaging and data. Data will work on the HSPA network.

dust2dust — Mon, 13 Jun 2022 16:27:31 GMT

Does it have a sim? If not then it's the old CDMA. No one in Canada will run that phone.