Network

Jeraden — Fri, 10 Jun 2022 20:31:57 GMT

Can't connect to network randomly today. Is there a outage?

Re: Network

will13am — Fri, 10 Jun 2022 20:45:30 GMT

@Jeraden , you could check this outage map from time to time. Select the applicable province.

https://www.telus.com/en/qc/outages

Re: Network

esjliv — Fri, 10 Jun 2022 21:01:13 GMT

@Jeraden - if you do not see any outages in your area try some troubleshooting:

*turn off your phone, then reboot

*removing your SIM, then reinserting it

*go into airplane mode, then going back to regular mode

*perform a reset network settings on your device

*try your SIM card into another compatible phone for a few days to see if the issues are the same...this could rule out a device issue/setting.

*manually select the 3G / WCDMA ONLY network in your Mobile Connections area in your settings (temporarily) for dropping or unable to make incoming/outgoing calls

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