topic Re: Where can I find the port out PIN number in Get Support

Where can I find the port out PIN number

George2022 — Wed, 08 Jun 2022 14:33:04 GMT

My company provides a mobile plan with Rogers. I want to transfer my Public Mobile number to Rogers.

But it requires me to provide the port out PIN number.

I don't know where to find the PIN. Can anyone help me with this? Much appreciated.

I don't find any customer service phone number on the website.

Re: Where can I find the port out PIN number

MrSpock — Wed, 08 Jun 2022 14:36:51 GMT

@George2022 hi you should only need your public account number and the name on account remember to leave pm sim in phone to receive port request answer yes

Re: Where can I find the port out PIN number

softech — Wed, 08 Jun 2022 14:35:53 GMT

@George2022 You don't need to provide them the PIN number. Just provide them the account number, which is on My Account, top right corner

Re: Where can I find the port out PIN number

dust2dust — Wed, 08 Jun 2022 14:37:05 GMT

Are you sure you don't want to keep personal and work separate? Also if you've been here a while maybe you'd also want to keep the rewards.

I don't think a pin is required. Account # should be sufficient. Then keep this sim in the phone to confirm the transfer.

Re: Where can I find the port out PIN number

Meow — Wed, 08 Jun 2022 15:13:55 GMT

Depending on how long you were PM member, consider losing loyalty and other rewards.

No pin is need for porting out; only account and personal details (name, etc.).

Re: Where can I find the port out PIN number

JL9 — Wed, 08 Jun 2022 15:44:35 GMT

They only need your account or IMEI, but I would recommend sticking with the account # bc it should be a smooth port, as IMEI sometimes causes headaches.

Re: Where can I find the port out PIN number

esjliv — Wed, 08 Jun 2022 22:28:16 GMT

@dust2dust wrote:
Are you sure you don't want to keep personal and work separate? Also if you've been here a while maybe you'd also want to keep the rewards.

@dust2dust brings up a good point. Have you considered keeping 2 plans (personal and work). Maybe change your personal to the lowest plan ($15 one 100 outgoing minutes/250MB) and keep it for personal use.

It is great that your work is giving you a cell plan, but usually in these cases, these phones and plans belong to 'your company' and they may have the right to your usage on your plan/phone.

So, just ask certain questions before you get rid of your PM account, so you are comfortable with the choice.