topic Re: Help in Get Support

Help

Leemervyn — Tue, 07 Jun 2022 05:12:21 GMT

Need a agent

Re: Help

computergeek541 — Tue, 07 Jun 2022 05:19:18 GMT

@Leemervyn wrote:
Need a agent

Customer support agent are contacted through https://widget.telus.tiia.ai/publicmobile/publicmobile.html . What type of question did you have? There are times when issues don't end up being account issues and someone here might know the answer to your question.

Re: Help

pkaraa — Tue, 07 Jun 2022 05:24:23 GMT

Here on the community portal there are several very helping and experienced folks so post the details of your issue and you will get the best possible solution.

If it can only be resolved by support agent then you have got the way to contact them in above post.

Re: Help

BKNS27 — Tue, 07 Jun 2022 05:28:22 GMT

@Leemervyn

Please note CS_Agents are available between 6:00am to 10:00pm EST.

Community members here can help if it is a simple fix. So can we get more details of your problem?

Re: Help

JL9 — Tue, 07 Jun 2022 05:35:54 GMT

If you want you can provide some more info on your issue and it may be able to be easily and quickly resolved.