topic Re: SIM card delivery in Get Support

SIM card delivery

Watsupwithbelle — Mon, 06 Jun 2022 20:49:01 GMT

I would like to know what day to expect my SIM card

Re: SIM card delivery

softech — Mon, 06 Jun 2022 20:49:58 GMT

@Watsupwithbelle sorry long. At least one week, but in some case, could be 2 to 3 weeks

If you need one urgently for activation, go to a store, they will likely give you a free SIM if you activate there.

Or you can buy from them for around $10

Re: SIM card delivery

hairbag1 — Mon, 06 Jun 2022 20:50:45 GMT

Give it at least a week....14 days more likely.

Re: SIM card delivery

esjliv — Mon, 06 Jun 2022 20:51:02 GMT

@Watsupwithbelle - I believe Public Mobile states 7-10 working days. SIMs usually get sent in the regular letter mail so you are dependant on Canada Post.

If it goes past 10 business days you can contact CSA to let them know you have not received it yet.

Contact Public Mobile Representatives (CSA) by submitting a message(ticket) to them here:

Private Message to Public Mobile Customer Support Agents (CSA)

Re: SIM card delivery

MrSpock — Mon, 06 Jun 2022 20:51:02 GMT

@Watsupwithbelle hi there is no real way of knowing it's up to the mercy of canada post

Re: SIM card delivery

softech — Mon, 06 Jun 2022 20:53:25 GMT

@MrSpock wrote:
@Watsupwithbelle hi there is no real way of knowing it's up to the mercy of canada post

Honest, I don't think it is fault of Canada Post, they usually deliver in 3 days or so. I think it is more Public Mobile process those order really slow. For those who received in 3 weeks, it is likely PM didn't put the SIM in the mail until the end of the 2nd week

Re: SIM card delivery

hairbag1 — Mon, 06 Jun 2022 20:54:48 GMT

If you happen to be in GTA...these guys have pick-up option available. Looks like the sim is only $5 too.

https://canadiancellsupplies.com/collections/sim-cards/products/multi-sim-card-for-standard-micro-nano-devices-prepaid-subscribe-plans-for-public-mobile

Re: SIM card delivery

MrSpock — Mon, 06 Jun 2022 20:56:12 GMT

@softech that is logical 👾

Re: SIM card delivery

JL9 — Tue, 07 Jun 2022 01:16:55 GMT

This is the way to go for sure, $5 is actually the highest I have seen it as it was 2 or 3 for a few months there. Regardless I received it in 3 days, so it is very quick. The PM sim delivery seems to keep increasing now where 3 weeks is the norm and even longer. So going forward you may want to look at your alternatives if you ever need another sim