topic Re: Cancel service in Get Support

Cancel service

Johnheleta — Thu, 02 Jun 2022 18:54:23 GMT

How do I cancel my phone

Re: Cancel service

hairbag1 — Thu, 02 Jun 2022 18:57:18 GMT

Log in to your account Remove Autopay and credit card info. If you port number out to different network, your PM account is closed automatically.

Re: Cancel service

DDM69 — Thu, 02 Jun 2022 18:57:35 GMT

Disable autopay

- Remove credit card info to avoid accidental charges by PM.

Account will be suspended due to payment at next renewal date. 90 days after suspension, account will be cancelled. You have 90 days to change your mind by paying and reactivate your account.

Re: Cancel service

softech — Thu, 02 Jun 2022 18:57:35 GMT

@Johnheleta just login to My Account, disable Autopay and then remove your credit card. You acciunt will then be suspended after this cycle and will be closed after another 90 days

Re: Cancel service

RossN — Thu, 02 Jun 2022 19:03:40 GMT

@Johnheleta hi remove cc from self serve autopay will stop or once you port a number your account will close

Re: Cancel service

benfatto — Thu, 02 Jun 2022 19:42:12 GMT

@Johnheleta If you don't want to transfer your number to another carrier, just dial 611 and turn off autopay. Your account will close 90 days after current plan expires.