topic Re: Rewards in Get Support

Rewards

Emil12 — Thu, 02 Jun 2022 15:32:06 GMT

I'm with Public mobile more than 1 year. Why my loyalty reward of $1 not applied to my payments?

Re: Rewards

RossN — Fri, 03 Jun 2022 00:14:46 GMT

@Emil12 you will see your dollar on your 13th month

Re: Rewards

Emil12 — Thu, 02 Jun 2022 15:38:46 GMT

I'm with public mobile since June 2021. I did not receive the loyalty reward. Only $2 off for auto payment.

I see the loyalty reward in my rewards section but it is not applied in the payment.

Re: Rewards

dust2dust — Thu, 02 Jun 2022 15:44:21 GMT

After the renewal before your calendar anniversary you will see the dollar added in the rewards area. Then the next renewal, which will be after the anniversary, you will get the dollar deduction off your plan.

Re: Rewards

Emil12 — Thu, 02 Jun 2022 15:46:47 GMT

Thank you. Hope I will receive next month.

Re: Rewards

JL9 — Thu, 02 Jun 2022 16:48:05 GMT

Right so if you started in June you will get it in July. You should get a text as well closer to renewal date telling about the reward, at least I did my first time around with PM

Re: Rewards

esjliv — Thu, 02 Jun 2022 20:50:39 GMT

@Emil12

# of Payments	Note/Awarded
1	This is your activation payment
2
3
4
5
6
7
8
9
10
11
12
13
14	$1 should be applied (if not suspended for more than 60 days within the anniversary period)