topic Re: Bill in Get Support

Bill

Riley4 — Wed, 01 Jun 2022 17:44:08 GMT

How do i get a copy emailed to me of my bill

Re: Bill

RossN — Wed, 01 Jun 2022 17:46:12 GMT

@Riley4 hi if you need a copy of your bill open a ticket with a customer rep click here https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Re: Bill

softech — Wed, 01 Jun 2022 17:50:47 GMT

HI @Riley4 You will just need open a ticket with PM Support as advised above

Please note that it could be a 2 weeks process. So, you will likely want to request a batch for couple months every time instead of going through this monthly.

Here is the experience from @AE_Collector on requesting invoice from before:

https://productioncommunity.publicmobile.ca/t5/Get-Support/Request-a-Receipt-for-your-Account-Charge...

Re: Bill

Meow — Wed, 01 Jun 2022 17:56:31 GMT

To get official copy of your bill, please contact agent.

To contact CSA-agent, there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

If ticketing does not work very first time, contact agent directly.

As explained by @AE_Collector:

https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Request-a-Receipt-for-your-Account-Charges-from-Public-Mobile/td-p/484048