topic SIM Card in Get Support

SIM Card

JulieM — Wed, 01 Jun 2022 16:00:45 GMT

I just received my SIM card. My phone has not arrived yet. Do I need the phone to activate the SIM card and set up an account/phone number? Thanks

Re: SIM Card

RossN — Wed, 01 Jun 2022 16:13:56 GMT

@JulieM

@JulieM wrote:
I just received my SIM card. My phone has not arrived yet. Do I need the phone to activate the SIM card and set up an account/phone number? Thanks

@JulieM no not really is their a reason you can't wait ?

Re: SIM Card

softech — Wed, 01 Jun 2022 16:37:52 GMT

@JulieM Technically you can setup ahead of your phone. the SIM number is all it needs. But of course, it is better if you have a phone to test it out in case there is issue with SIM provisioning (So, maybe get a spare phone to test it out first if you can). But, you can always open ticket even you found out problems after activation

Re: SIM Card

JulieM — Wed, 01 Jun 2022 16:43:06 GMT

Thanks for your help!