topic Profile in Get Support

Profile

Prairieoyster — Tue, 31 May 2022 16:45:48 GMT

Cannot set up profile. Everytime I put in my email and verify it it says they do not match even though they do.

JK8 — Tue, 31 May 2022 16:59:13 GMT

Try using chrome. Clear your browser cache and history first and then go incognito.

johnyfriesen — Tue, 31 May 2022 20:47:59 GMT

Start over and it should work

DDM69 — Tue, 31 May 2022 22:38:53 GMT

esjliv — Thu, 02 Jun 2022 00:59:22 GMT

@Prairieoyster wrote:
Cannot set up profile. Everytime I put in my email and verify it it says they do not match even though they do.

@Prairieoyster - if you activated online your Self Serve is created during that process using your email address.

Try using the Forgot your password option if you activated online.

If you activated instore, you may not have registered for a Self Serve account yet. If this is your case, you can register for one here: