topic Re: Can't receive incoming calls. in Get Support

Can't receive incoming calls.

radiance — Tue, 04 Jan 2022 19:32:38 GMT

I'm able to.. Text, and receive texts. Can't seem to call out, Only number that works is *611
Unable to access voicemail- beeps three times then hangs up.
Once I call my number from a different phone it go's straight to voicemail.

Am I the only one experiencing this issue? 4:30am EST I'm active and been with pm for 2yrs

never incounterd any problems.

25$GF plan

Re: Can't receive incoming calls.

BetaKam — Mon, 07 Mar 2016 11:47:10 GMT

I woke up and now I can't make or receive calls

Re: Can't receive incoming calls.

Pamela1979 — Mon, 07 Mar 2016 12:01:23 GMT

Mine was the same way. .. just restarted my phone again and now its working 🙂

Re: Can't receive incoming calls.

7789849803 — Mon, 07 Mar 2016 15:47:38 GMT

@Shazia_K Could you please investigate this issue and respond to our friends?

Re: Can't receive incoming calls.

Shazia_K — Mon, 07 Mar 2016 15:56:46 GMT

Hello @radiance @BetaKam,

Have you tired rebooting your phone? If the problem still persist please send me a private message with your phone number and I will further assist.

Thanks @7789849803 🙂

Shazia.

Re: Can't receive incoming calls.

Rockdaddy22 — Thu, 10 Mar 2016 01:26:50 GMT

I'm assuming everything's ok with this now?

Re: Can't receive incoming calls.

radiance — Thu, 10 Mar 2016 05:11:14 GMT

Yes, some reason it fixed it's self by 7:00am that morning. Only text seemed it work. No voice.

Re: Can't receive incoming calls.

Rockdaddy22 — Thu, 10 Mar 2016 11:38:35 GMT

I'm glad to hear everything's working now 🙂

Re: Can't receive incoming calls.

srlawren — Thu, 10 Mar 2016 21:15:41 GMT

Thanks for following up, @Rockdaddy22! Glad everything's okay now, @radiance!

Re: Can't receive incoming calls.

Shruchoudury — Thu, 15 Aug 2019 14:33:31 GMT

I just activated my phone 5 days ago. I'm able to make calls but I'm not receiving calls. Data works fine. I'm using Xoami A1 phone. Tried restarting, taking out the SIM, using the SIM on another phone but the same problem persists everywhere. What do I do? I'm expecting urgent phone calls. Please help.

Re: Can't receive incoming calls.

GinYVR — Thu, 15 Aug 2019 14:37:54 GMT

@ShruchouduryIf the problem persists on another phone then you probably need to contact the moderators. But expect a 48+ hours for them to respond.

Re: Can't receive incoming calls.

RossN — Thu, 15 Aug 2019 14:38:46 GMT

@Shruchoudury hi if you ported over a number it may be stuck who was it with? you can contact a moderator here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Can't receive incoming calls.

Shruchoudury — Thu, 15 Aug 2019 16:20:27 GMT

Thank you. Will contact them.

Re: Can't receive incoming calls.

Shruchoudury — Thu, 15 Aug 2019 16:20:47 GMT

Thank you. Have sent them a message.