Blocked out

kkwilliam — Sat, 28 May 2022 01:59:31 GMT

Hi, my online account has been blocked out. How can I unlock it. Thanks.

Re: Blocked out

Dunkman — Sat, 28 May 2022 02:06:12 GMT

If you tried too many incorrect password, your account is locked out for about one hour. After one hour, you can try to reset your password:

https://selfserve.publicmobile.ca/forgot-password/

(Check your junk folder)

If not working, you will need to customer service agent (CSA).

You will need to contact customer service agent (CSA):

https://www.publicmobile.ca/en/on/chatbot. Type: I can't login. Follow the prompts to submit ticket.

CSA may ask a few questions to verify account ownership and then should be able to help you. Response times can take a few hours. Check your private message inbox (envelope in upper right corner of website).

Re: Blocked out

computergeek541 — Sat, 28 May 2022 02:50:23 GMT

unnecessary repetition

topic Re: Blocked out in Get Support

Blocked out

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Re: Blocked out