topic Re: Outage in Get Support

Outage

Shemp — Sun, 22 May 2022 17:18:41 GMT

Anyone else getting the message "Not registered on network" message when trying to make a call?

This is happening on all our phones here, 3 of them.

Yummy — Sun, 22 May 2022 17:22:10 GMT

You can check for outages here:

Not all (minor) outages are reported, though.

esjliv — Sun, 22 May 2022 17:31:03 GMT

If it was just one phone, I would suggest to try to:

But 3...does sound like an outage if you are experiencing this on 3 phones. Are all Public Mobile providers?

Care to share the general area problem?

Or, check here:

edit...by the off chance these 3 renew on the same day (today perhaps), can you log into self serve and confirm statuses all say ACTIVE?

Shemp — Sun, 22 May 2022 17:31:45 GMT

Thanks, it is an outage with Telus.

JL9 — Sun, 22 May 2022 18:35:55 GMT

They happen every now and then but usually get resolved relatively quickly, hopefully that is the case for you!

softech — Sun, 22 May 2022 18:36:01 GMT

@Shemp which area you are at? there is another post today wonder if the other person in your area