topic Credit card in Get Support

Credit card

Dez_94 — Sun, 22 May 2022 02:56:22 GMT

How come it won’t show me my whole credit card number and just the beginning and the last 4 numbers why not show me the whole credit card number I’d like the whole thing to show my credit card number since it’s only me who’s using it

Re: Credit card

darlicious — Sun, 22 May 2022 03:12:10 GMT

@Dez_94

It's a security feature bother for the benefit of pm and yourself. Public mobile employees have access to your account. This prevents your card details from being used for a transaction outside of your account.

The card on file can also be used for verification purposes. If for some reason your account is accessed or hacked there are still hidden pieces of info that if your are hacked your financial info is still partially hidden.

To contact customer support : Submit a support ticket via SIMon the chat bot Click here

Or if you cannot submit a ticket via SIMon then Click here ....for additional member supplied info.

Re: Credit card

BKNS27 — Sun, 22 May 2022 03:25:18 GMT

@Dez_94

This is a security feature to prevent any fraudulent SIM Swapping issues that might occur.

Re: Credit card

hTideGnow — Sun, 22 May 2022 03:34:49 GMT

HI @Dez_94 Many systems do that for your protection. In case your My Account is compromised, the hacker won't see your credit card and expiry date to cause more damages

Re: Credit card

hTideGnow — Sun, 22 May 2022 03:36:44 GMT

@BKNS27 wrote:
@Dez_94
This is a security feature to prevent any fraudulent SIM Swapping issues that might occur.

HI @BKNS27 Yes, that is a security feature, but it has nothing to do with SIM Swapping, sim fraud.

Before PM started the 2FA protection , when someone got into an account, they can still request sim swap without knowing your cc # 🙂

Re: Credit card

JL9 — Sun, 22 May 2022 04:07:26 GMT

Basically every business/service does this for security purposes