topic Location in Get Support

Location

hairbag1 — Thu, 19 May 2022 23:55:54 GMT

Whenever I launch PM on my laptop, it says my location is ON. When I change it to BC, it'll stay there ...until I close out browser. When I relaunch PM later, it's back to ON.

It's a small thing, but I kinda think it should know I'm in BC as that's where I declared my location when I initially activated my account.

Is ON the default start-up location or have I missed clicking another button somewhere ?

Re: Location

BKNS27 — Thu, 19 May 2022 23:39:14 GMT

@hairbag1

It happens to me too and I am in BC too.

Re: Location

hTideGnow — Thu, 19 May 2022 23:51:05 GMT

HI @hairbag1 I think the map for PM is upside down.

I am in ON , but i launch PM, it shows BC LoL

for you , my BC friends, maybe bookmark tihs: https://www.publicmobile.ca/en/on/

Re: Location

Yummy — Fri, 20 May 2022 00:51:39 GMT

Ha, ha good one. I got the same but opposite! I am in ON but site says BC.

Re: Location

JL9 — Fri, 20 May 2022 03:52:53 GMT

Lol I'm in the exact same boat, and PM isn't the only website that has put me in BC location wise either

Re: Location

computergeek541 — Fri, 20 May 2022 04:34:51 GMT

@hairbag1 wrote:
Whenever I launch PM on my laptop, it says my location is ON. When I change it to BC, it'll stay there ...until I close out browser. When I relaunch PM later, it's back to ON.
It's a small thing, but I kinda think it should know I'm in BC as that's where I declared my location when I initially activated my account.
Is ON the default start-up location or have I missed clicking another button somewhere ?

This isn't really a Public Mobile issue in the sense that this based on the IP address of your connection. Public Mobile doesn't control that and the database about location can be out-of-date or your internet connection can be routed in less that ideal ways.

Re: Location

computergeek541 — Fri, 20 May 2022 05:16:28 GMT

Re: Location

computergeek541 — Fri, 20 May 2022 19:40:24 GMT

Location

darlicious — Fri, 20 May 2022 22:54:46 GMT

@computergeek541

Good job! That's better now isn't it?

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