topic Re: Plan Change in Get Support

Plan Change

odonnellcrln — Fri, 20 May 2022 17:25:22 GMT

If I change my plan to one with more data will I still keep my loyalty discounts and the 500 extra mb of data for auto pay?

Re: Plan Change

dust2dust — Fri, 20 May 2022 17:27:53 GMT

Yes. Be sure to change it at next renewal as there is no prorating here. And also put in the new plan price into your account to avoid a known autopay bug.

Re: Plan Change

dabr — Fri, 20 May 2022 17:28:37 GMT

@odonnellcrln Yes, your rewards remain as they're attached to your account, and as long as you keep a payment card registered and autopay enabled then you'll also receive the 500MB data on plans of |$25+.

Re: Plan Change

JL9 — Fri, 20 May 2022 17:54:47 GMT

You should be good for all rewards, autopay 500MB as well as any other data bonuses you may have as you are going up in plan and not down. Goes without saying to stay on the old reward plan, lucky AF Lol