topic Re: going over available prepaid data in Get Support

going over available prepaid data

fernandoesl — Thu, 19 May 2022 22:48:23 GMT

if i use the data on my plan, i want to be SURE that i don't get billed for extra data i did not want to use or pay for. how do i do that

Re: going over available prepaid data

DDM69 — Thu, 19 May 2022 22:53:14 GMT

Once you use up your data it is gone. You will never be billed more with Public Mobile. You can always purchase a data add on if you run out. Another great benefit to using Public Mobile.

Welcome! 😁

Re: going over available prepaid data

LeePublic — Thu, 19 May 2022 22:50:25 GMT

The data automatically stops after being used up, thus no overages.

Re: going over available prepaid data

Yummy — Thu, 19 May 2022 23:04:42 GMT

You can be SURE you will NOT be billed extra as you use your Plan's data allowance or data from add-on.

Your Internet will be just cut off, until next Plan renewal or if you buy data add-on.

Re: going over available prepaid data

hairbag1 — Thu, 19 May 2022 23:19:50 GMT

@fernandoesl...your Public Mobile service is a "pre-pay" service. In other words...if you haven't pre paid for something specific...you don't have it. Once your regular plan data has reached it's limit, it just stops and you won't ever be billed anything later.

If you want more data, you'd have to (a), wait until next regular plan renewal or (b) buy a data add-on for your use or (c) upgrade your current plan to one with more data / 30 days.

Worry not !

Re: going over available prepaid data

PDT — Thu, 19 May 2022 23:45:06 GMT

As has been mention before your pre-paid data will simple run out if you use it up and you'll find find that using data to go online simply won't work. If you want to monitor your data usage so you don't unexpectedly run out then go to your phone's data settings and set a hard data limit and a data warning notice. The usage monitoring time period should correspond to your payment cycle. These warnings will automatically pop up when your phone measures that they have be reached. Personally, my android phone doesn't allow me to match the time period exactly, but it's close enough and my phone's warning limit and internal data limit are 75% and 90% of my plans limit respectively. Not perfect but it works.

Re: going over available prepaid data

computergeek541 — Fri, 20 May 2022 03:47:45 GMT