topic Re: Upgrade Plan in Get Support

Upgrade Plan

Koombassi — Sun, 15 May 2022 03:55:37 GMT

Currently on $15 plan and thinking of upgrading to $25 plan. Will my existing rewards carry over?

Thank you Community for your response.

Re: Upgrade Plan

dust2dust — Sun, 15 May 2022 04:02:10 GMT

Yes.

Re: Upgrade Plan

fujiyama — Sun, 15 May 2022 04:04:08 GMT

Yes, rewards will carry over.

If you do decide to upgrade, it's best to select “upgrade on renewal” so as to not waste money upgrading midway through your current 30 day cycle.

Re: Upgrade Plan

computergeek541 — Sun, 15 May 2022 04:29:12 GMT

Re: Upgrade Plan

darlicious — Sun, 15 May 2022 05:57:56 GMT

@Koombassi

Will this be the "landline"?

To contact customer support : Submit a support ticket via SIMon the chat bot Click here

Or if you cannot submit a ticket via SIMon then Click here ....for additional member supplied info.

Re: Upgrade Plan

Meow — Sun, 15 May 2022 13:17:46 GMT

@darlicious wrote:
@Koombassi
Will this be the "landline"?

What are YOU talking about? At 2am???

Yes, all your rewards will be carried over including all your add-ons if you have any.

Re: Upgrade Plan

dust2dust — Sun, 15 May 2022 13:58:24 GMT

@MeowTime zones? I'm in PT. darlicious is in PT. That reply was around 11pm PT. Not exactly the dead of night. I see lots of regulars replying at 3am PT and remind myself oh right 6am ET. Or could even be 7:30am NT.

Re: Upgrade Plan

Community_QA — Sun, 15 May 2022 14:05:41 GMT

PT, too.

Yes, Toronto is not the only city in Canada LoL

Re: Upgrade Plan

Meow — Sun, 15 May 2022 14:57:11 GMT

Absolutely correct. I forgot time zones...

Re: Upgrade Plan

JL9 — Sun, 15 May 2022 15:47:10 GMT

Do you have awhile until next renewal and need data now? If so you could change immediately as opposed to spending much more for 1GB add onetc

Re: Upgrade Plan

computergeek541 — Tue, 17 May 2022 18:15:19 GMT

unnecessary repetition