topic Re: Account Sign In Problem in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-Sign-In-Problem/m-p/824219#M552985 <P>That usually happens once a week give or take (sometimes more) over night and just have to wait it out until the morning</P> Tue, 17 May 2022 17:30:37 GMT JL9 2022-05-17T17:30:37Z Account Sign In Problem https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-Sign-In-Problem/m-p/824104#M552882 <P>The following message appears after I sign in to My Account: "Internal System Error". When is this going to be repaired? I need to update my credit card information.</P> Tue, 17 May 2022 11:02:58 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-Sign-In-Problem/m-p/824104#M552882 Jan-cell 2022-05-17T11:02:58Z Re: Account Sign In Problem https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-Sign-In-Problem/m-p/824105#M552883 <P>You'll need to do the credit card update at a later time when the Self Serve website is working again. No one here knowa exactly when that'll be.</P> Tue, 17 May 2022 11:14:07 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-Sign-In-Problem/m-p/824105#M552883 computergeek541 2022-05-17T11:14:07Z Re: Account Sign In Problem https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-Sign-In-Problem/m-p/824106#M552884 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/236805">@Jan-cell</a>&nbsp; &nbsp;Try again now, it works for me now.&nbsp;&nbsp;</P><P>&nbsp;</P> Tue, 17 May 2022 11:22:57 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-Sign-In-Problem/m-p/824106#M552884 softech 2022-05-17T11:22:57Z Re: Account Sign In Problem https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-Sign-In-Problem/m-p/824107#M552885 <P>Thank you, softech! I finally got in after repeated tries and a frustrating exchange with simon.</P><P>&nbsp;</P> Tue, 17 May 2022 11:58:30 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-Sign-In-Problem/m-p/824107#M552885 Jan-cell 2022-05-17T11:58:30Z Re: Account Sign In Problem https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-Sign-In-Problem/m-p/824219#M552985 <P>That usually happens once a week give or take (sometimes more) over night and just have to wait it out until the morning</P> Tue, 17 May 2022 17:30:37 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-Sign-In-Problem/m-p/824219#M552985 JL9 2022-05-17T17:30:37Z