topic Re: simcard in Get Support

simcard

wcheung73 — Thu, 19 May 2022 14:15:14 GMT

my sim card could not use on my new phone

Re: simcard

softech — Mon, 16 May 2022 19:55:00 GMT

@wcheung73 wrote:
my sim card could not use on my new phone

@wcheung73 is it the size of the SIM card? If so, do you see any spacer/frame around that you can peel them off carefully? Like this:

or other error?

Re: simcard

hairbag1 — Mon, 16 May 2022 20:00:16 GMT

What make / model is new phone ?

Re: simcard

JL9 — Mon, 16 May 2022 20:46:07 GMT

Is it a fitting issue? Or a sim error when you put it in?

Re: simcard

mariajime — Mon, 16 May 2022 22:00:07 GMT

Same thing happened to me. Samsung Galaxy A32 ( it's unlocked)

Re: simcard

mariajime — Mon, 16 May 2022 22:00:44 GMT

Mine fits perfectly on the slot. I have tried other ways but I am sure I am putting the right way.

Re: simcard

dust2dust — Mon, 16 May 2022 22:06:35 GMT

@mariajime : We don't yet have any updates from the original questioner. So what problems are you having? Any errors? I have an A32 made for the Canadian market that works perfectly here.

Re: simcard

BKNS27 — Tue, 17 May 2022 01:28:51 GMT

@wcheung73

Check to see if your new phone is unlocked and not Blacklisted. Dial *#06# to get the IMEI number of the phone.

https://www.imei.info/