topic Re: SIM card Not working in Get Support

SIM card Not working

mariajime — Mon, 16 May 2022 20:14:32 GMT

My Sim Card doesn't work. I am using it on a different phone but this phone is unlocked and brand new. it says NO SIM CARD- Emergency only. What should I do?

Re: SIM card Not working

hTideGnow — Mon, 16 May 2022 20:15:59 GMT

Hi @mariajime Check if the phone is blacklisted:

https://www.devicecheck.ca/check-status-device-canada/

Re: SIM card Not working

JL9 — Mon, 16 May 2022 20:59:49 GMT

Based on the solution I am assuming your phone is blacklisted? Did you buy it used (kijiji, etc.)