topic Re: Change my plan in Get Support

Change my plan

Fitore — Sat, 14 May 2022 21:20:19 GMT

Hi,

Can anyone please help me out with how to change my current plan?

Thanks

Re: Change my plan

esjliv — Sat, 14 May 2022 21:26:43 GMT

@Fitore

Have you ever created a self serve account before, if not you can register for one here:

https://selfserve.publicmobile.ca/self-registration/

Then, when you are logged in, go to the Change Plan option.

I would recommend to check the Change on Next Renewal Date rather then Change Now.

If you do choose Change Now, note that you do not get any funds prorated back to you on the cycle you are already in.

Re: Change my plan

Dunkman — Sat, 14 May 2022 22:06:27 GMT

@Fitore

Here is the help article on changing plans:

https://www.publicmobile.ca/en/on/get-help/articles/change-your-plan

Re: Change my plan

Yummy — Sat, 14 May 2022 22:26:32 GMT

@Fitore wrote:

You can do it through your self-serving account.

Do Schedule plan change on next renewal to avoid overpaying for 2 overlapping plans.

Re: Change my plan

JL9 — Sat, 14 May 2022 23:21:21 GMT

If you need data right away and you still have quite awhile to go on current plan, it may be the one instance that change immediately would be best bet

Re: Change my plan

HALIMACS — Sun, 15 May 2022 02:54:09 GMT

@Fitore

Here’s the process for changing plans, first login to Self Serve to this screen:

Then, click Change Plan:

Then select desired Plan:

Then choose Change on Next Renewal Date: