topic Re: Payment in Get Support

Payment

Chanley — Fri, 13 May 2022 13:02:02 GMT

My bill just got reset yesterday for the month, but I am switching to a different carrier (deal by you guys with telus). Will I still get charged my bill for this month if I change today?

Re: Payment

softech — Fri, 13 May 2022 13:13:02 GMT

@Chanley Sorry, PM is a prepaid provider and they don't provide refund.

Since you are going to Telus, Maybe you can check with Telus and tell them the situation, hopefully they can throw in some one-time goodies to compensate

Or if you are in no rush to move, use PM for couple more weeks before porting out the number

Re: Payment

Meow — Fri, 13 May 2022 13:31:03 GMT

If your renewal day is TODAY, you have already been charged for the next 30 days.

Unless your new provider offers limited time promo I suggest you stay with PM for the next 30 days, remove autopay and credit card from file and let PM service get suspended then.

If you are porting our your number, do that WHILE both services are active. If your PM account gets suspended due to no payment after 30 days, you will not be able to port number out.

Re: Payment

computergeek541 — Fri, 13 May 2022 20:24:17 GMT