topic Re: Security question in Get Support

Security question

TxR — Wed, 11 May 2022 03:01:28 GMT

I don’t remember the answer to my security question. Does anyone know what to do ?

JK8 — Wed, 11 May 2022 00:03:59 GMT

Contact a CSA.

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here to get started.
Alternatively, you can send a private message to our Agents by clicking here. You’ll need to be logged in to your Community account for the link to work.

Meow — Wed, 11 May 2022 00:11:33 GMT

You can contact agent for assistance

To contact CSA, there are 2 methods:

BKNS27 — Wed, 11 May 2022 00:11:47 GMT

Contact a CS_Agent via private messaging or create a ticket via SIMon Chatbot.

You will need your security PIN.