Question

Hatimelhag — Tue, 10 May 2022 15:01:46 GMT

I forgot my pin number how could I get it back?

Re: Question

hTideGnow — Tue, 10 May 2022 15:04:19 GMT

HI @Hatimelhag Only PM Support can assist with resetting of PIN.

Please open ticket

at : https://publicmobile.ca/chatbot. Follow this to get to ticket open screen quicker:

start by typing : Contact CS Agent
then Click "Contact Us"
then Click "Other"
finally Click "Click here to submit a ticket"

you will then direct to another page to open ticket.

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent

If you have problems submitting a ticket, you can also send a private message to the CS Agent (but this can take longer):
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437