topic Re: Plan purchasing with UK debit card in Get Support

Plan purchasing with UK debit card

MJGH — Mon, 09 May 2022 15:22:20 GMT

Hi. I have bought a Public sim and now need to activate it and buy a plan. However I am told that my card needs to be registered in Canada and it is registered in the UK. Can you please help me with this problem? Many thanks.

Re: Plan purchasing with UK debit card

softech — Mon, 09 May 2022 11:52:15 GMT

@MJGH PM only accepts "credit cards (Visa, MasterCard, American Express) and Visa Debit cards that have been issued by Canadian or American financial institutions and are associated with addresses in Canada or the U.S."

if you do not have such credit or visa debit card, you might need to get payment vouchers from stores. Once you got the vouchers, you can load it into your account by using *611 on your phone or via Self-Serve My Account

You can also do Instant Top-up with a small fees at " most Canadian Tire Gas, Esso, Gateway Newstands, and MacEwen locations". Just provide them your phone number and you can top up between $10 to $100

Re: Plan purchasing with UK debit card

MJGH — Mon, 09 May 2022 12:16:22 GMT

What sort of stores will I be able to buy vouchers from? We will be arriving into Toronto airport

Re: Plan purchasing with UK debit card

softech — Mon, 09 May 2022 12:21:46 GMT

@MJGH wrote:
What sort of stores will I be able to buy vouchers from? We will be arriving into Toronto airport

@MJGH Since vouchers from some stores need to wait 24 hours before it can be used, I suggest you get it from the following stores, vouchers from the following stores can be used immediately without any wait time

Shoppers Drug Mart

Wal-mart

Shell gas stations

Circle K

7/11

Not sure if you have activated your PM account yet, just a note, you can ALSO activate with voucher, you will just need to choose "Pay with Voucher" in Step 4 of the activation page

Re: Plan purchasing with UK debit card

MJGH — Mon, 09 May 2022 12:22:08 GMT

Thank you 😃

Re: Plan purchasing with UK debit card

JL9 — Mon, 09 May 2022 13:56:51 GMT

Shoppers Drug Mart has always been instantaneous for me!