topic Re: How to activate the data sharing in Get Support

How to activate the data sharing

Edrick — Sat, 07 May 2022 20:20:13 GMT

When i want to do a data sharing it says that public mobile have to activate it

Re: How to activate the data sharing

computergeek541 — Sat, 07 May 2022 20:21:10 GMT

@Edrick wrote:
When i want to do a data sharing it says that public mobile have to activate it

There isn't anything for Public Mobile to activate. Hotspot is fully enabled at Public Mobile. This is a device software issue. Which model of phone do you have?

Re: How to activate the data sharing

esjliv — Sat, 07 May 2022 20:24:00 GMT

@Edrick - you can share your data by hotspotting it, if you wish. edit as @computergeek541 pointed out as well.

See how to do that here:

https://www.pcmag.com/how-to/how-to-turn-your-phone-into-a-wi-fi-hotspot

Re: How to activate the data sharing

Yummy — Sat, 07 May 2022 20:23:22 GMT

How do you define 'data sharing'? PM does not offer that.

If you think of 'hot spot' it depends on your phone.

Re: How to activate the data sharing

LeePublic — Sat, 07 May 2022 21:03:39 GMT

Do you mean hotspot data or sharing your data plan with other people in your family?

There's a lot of tutorials on how to enable hotspot on your phone by Googling the question.

You can't have a family plan on Public to share your data with others. One account per plan.

Re: How to activate the data sharing

hTideGnow — Sat, 07 May 2022 23:44:12 GMT

HI @Edrick If it is about hotspot, did you try it and it failed?

Check your APN, some needs this for APN type :

default,supl,mms,dun

Re: How to activate the data sharing

rceccato — Sun, 19 Feb 2023 01:50:15 GMT

Are you sure about this. I have an iPhone 14 and I keep getting the same error about Public needs to turn it on. I am on the 40.00 16 GB plan. Any ideas??

Re: How to activate the data sharing

dust2dust — Sun, 19 Feb 2023 06:52:34 GMT

@rceccato- Unfortunately, @Edrick never got back to us to update. Check the APN settings in the phone.

settings, mobile data, mobile data network, fill in all the settings - let us know if you're unclear on them.

Also - settings, personal hotspot, allow others to join, turn on wifi and bluetooth, set a wifi password.