topic Re: Phone compatibility in Get Support

Phone compatibility

jdoe — Sat, 30 Apr 2022 21:12:14 GMT

I have a Samsung A52 that I got from Pakistan will it be compatible with the network?

Re: Phone compatibility

hTideGnow — Sat, 30 Apr 2022 19:10:18 GMT

Hi @jdoe

yes it will work. But note that it doesn't have all the required frequencies we have here

Re: Phone compatibility

Meow — Sat, 30 Apr 2022 19:14:58 GMT

https://www.publicmobile.ca/en/on/get-help/articles/check-your-phones-compatibility

Most reliable test would be if you find somebody with PM service and test his SIM in your phone. Canadian version of this phone is preferable but it is no secret that international phones work too.

Re: Phone compatibility

dust2dust — Sat, 30 Apr 2022 19:20:51 GMT

One reference seems to say all models should be fine. Can you give us the detailed model #. SM-A52......

Re: Phone compatibility

Dunkman — Sat, 30 Apr 2022 19:22:07 GMT

@jdoe

Phone will work on Public mobile.

Here are the specs of the phone:

https://www.gsmarena.com/samsung_galaxy_a52-10641.php

3G bands	HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100
4G bands	1, 2, 3, 4, 5, 7, 8, 12, 17, 20, 26, 28, 32, 38, 40, 41, 66

Public Mobile uses the following frequency bands:

4G LTE and LTE Advanced: 700 MHz, 850 MHz, 1900 MHz and 2100 MHz downlink and 1700 MHz uplink (AWS).
HSPA: 850 MHz, 1900 MHz (UMTS).

Re: Phone compatibility

hTideGnow — Sat, 30 Apr 2022 19:40:24 GMT

Hi @jdoe your Pakistan variant might have less frequencies, should be just these

3G Band HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100

4G Band: 1(2100), 3 (1800), 5(850),

7(2600), 8(900), 20 (800),

38(2600), 40(2300), 41(2500)

Re: Phone compatibility

JL9 — Sat, 30 Apr 2022 19:59:09 GMT

It should but not as well/seamlessly as the Canadian model.

Re: Phone compatibility

darlicious — Sat, 30 Apr 2022 23:12:14 GMT

@dust2dust

I haven't looked any further but I think I noticed this before in phoneland but forgot about....you're it can you tag me elsewhere? French side notwithstanding.....

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include in your private messaging only your full name, address, email, phone # and 4 digit acct pin #.

Re: Phone compatibility

softech — Sun, 01 May 2022 00:14:53 GMT

@jdoe Can you confirm if your A52 model is SM-A525FZKHMEB ?

if that is true, this is your phone available bands and BOLD are the one compatible with PM

3G : B1(2100), B2(1900), B4(AWS), B5(850), B8(900)
4G: B1 , B2 , B3 , B4 , B5, B7, B8, B12, B17, B20, B26, B28, B32, B38, B40, B41, B66

Looking at this, I think it will work nicely

Re: Phone compatibility

jdoe — Wed, 04 May 2022 12:55:48 GMT

Yes, that's the exact model!