topic Re: Refer-a-friend reward problem in Get Support

Refer-a-friend reward problem

murtadaj — Tue, 04 Jan 2022 19:30:25 GMT

Hi,

I referred a friend but the bonus didn't show up, so I emailed PM and they credited me $6 (for 2 90-day billing cycles where I didn't get the reward), but for the following cycles, I didn't automatically get the reward. When I go to rewards, it shows the refer-a-friend reward and the phone number of the friend but it shows $0 for the reward.

Re: Refer-a-friend reward problem

Samianauman — Thu, 17 Aug 2017 15:16:35 GMT

If you just added a refer a friend you will get a reward on your next top up date. Also If you have question send a msg to mod thry will fix it for you
Send a private message with your ph#, and your email to mod along your details explaination and they will get back to you. https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Refer-a-friend reward problem

Sergey — Fri, 09 Feb 2018 15:34:56 GMT

Hello,

The problem wasn't solved.

I got manually added rewwards.

And after that, I didn't get any new rewards for a friend.

This means that the problem is not solved and there are no automatic bonuses for a friend.

May you help really help me?

Re: Refer-a-friend reward problem

MoreYummy — Fri, 09 Feb 2018 16:47:15 GMT

Only a mod can solve it. Since its system issue apparently.

Re: Refer-a-friend reward problem

Luddite — Fri, 09 Feb 2018 17:27:11 GMT

@Sergey Click this: message to moderators to send a private message to the moderator team with your phone number, account PIN, and an explanation. Moderator hours are: Monday - Friday 9AM (ET) - 9PM (ET); Saturday - Sunday 9AM (ET) - 7:00PM (ET).

You have posted to an old thread. In future you will have more assurance of help by creating your own topic on the forum.