topic Re: Community in Get Support

Community

Rbaird — Fri, 06 May 2022 03:21:59 GMT

Hi there I purchased an iPhone 8 but received an iPhone 6. I need to return it but cannot find a contact for public mobile. Renee Baird

Service

Rbaird — Thu, 05 May 2022 13:40:59 GMT

Create a ticket to return wrong phone delivered

Re: Service

softech — Thu, 05 May 2022 13:43:29 GMT

@Rbaird wrote:
Create a ticket to return wrong phone delivered

@Rbaird are you trying to do that?

Chatbot/Simon has trouble opening CPO phone related ticket, please direct message to PM Support instead.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there

Re: Community

softech — Thu, 05 May 2022 13:45:08 GMT

@Rbaird wrote:
Hi there I purchased an iPhone 8 but received an iPhone 6. I need to return it but cannot find a contact for public mobile. Renee Baird

@Rbaird you have opened 2 thread.

PM support is all online. But it is easy to engage them, just direct message them:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there