topic Re: Change phone plan immediately in Get Support

Change phone plan immediately

Brittanycavy866 — Wed, 04 May 2022 23:43:39 GMT

I am currently on the $50 a month public mobile plan and I would like to change to the $70 a month public mobile plan starting now can I just pay the difference

Re: Change phone plan immediately

hairbag1 — Wed, 04 May 2022 23:46:37 GMT

Log in to your account / Change Plan. Make selection..then scroll down to either Change plan now or Change at my next renewal.

If you change now, you'll pay full costs right away and your new plan will start. You'll sacrifice whatever's left on old plan.

Best option is Change on Next Renewal.

edit , spelling

Re: Change phone plan immediately

dabr — Wed, 04 May 2022 23:47:28 GMT

@Brittanycavy866 Sorry, you can't pay just the difference between the two plans but must add the full amount for the new plan and then select Change Plans.

Re: Change phone plan immediately

JL9 — Thu, 05 May 2022 00:03:20 GMT

Are you out of data but close to your renewal? If so you can change plan now and forfeit a few days? Or you can maybe get a data add on. If you still have awhile to go but desperately need the data, you can change immediately, but as stated you will lose out on any remaining days and will not get a prorated refund.

Re: Change phone plan immediately

darlicious — Thu, 05 May 2022 21:29:37 GMT

@Brittanycavy866

Did you just activate?

To contact customer support :

Submit a support ticket via Simple--Simon the chat bot Click here

Or if you prefer or cannot submit a support ticket you may send a private message : Click here

To pre-verify add in your private messaging only your full name, address, email, phone # & 4 digit account pin #

Re: Change phone plan immediately

Meow — Thu, 05 May 2022 00:30:33 GMT

No. Changing Plan will result in paying full price for new Plan.

I suggest you schedule Plan change on next renewal Unless... you are few days before renewal. Otherwise you will pay more in total (for 2 plans).

Re: Change phone plan immediately

hTideGnow — Thu, 05 May 2022 00:33:07 GMT

HI @Brittanycavy866 No.

Be careful, if you click Change plan now, PM will charge you full $70 now and start the new cycle today. You might still have days and data left with your current cycle but they will be forfeited. It is not like you can pay the difference

when is the end of your current cycle? Can you wait the new plan to start on the usual start date for your next cycle?