topic Re: My Number in Get Support

My Number

ruggey — Wed, 04 May 2022 21:36:04 GMT

406xxxxxxx as requested

Re: My Number

will13am — Wed, 04 May 2022 21:34:45 GMT

@ruggey , could you be more specific about your request/problem?

Re: My Number

JL9 — Wed, 04 May 2022 21:39:31 GMT

Who requested that? and for what reason

Re: My Number

hairbag1 — Wed, 04 May 2022 21:40:58 GMT

@ruggey wrote:
406xxxxxxx as requested

Hey @ruggey ...what is your question. This is the Public Mobile Community Forum...made up with common PM users just like you and me. Prolly not a good idea posting your number here as its a public forum and anyone (including recidivists) can see it.

What can we help you with friend ?

Re: My Number

ruggey — Wed, 04 May 2022 21:48:10 GMT

I am so confused I submited a ticket and the cs agent asked for my phone number.

Re: My Number

Meow — Wed, 04 May 2022 21:48:25 GMT

Who requested it? Agent will never ask you to post in public forum!

Re: My Number

will13am — Wed, 04 May 2022 21:58:46 GMT

@ruggey wrote:
I am so confused I submited a ticket and the cs agent asked for my phone number.

If you submit a ticket, the communication is via the private messaging system which is a feature within the community. The forum is the public portion of the community. The private messaging is the little envelope on the upper left corner. If you were asked, you should be responding to the ticket via private message.

Re: My Number

hTideGnow — Wed, 04 May 2022 22:12:58 GMT

@ruggey wrote:
I am so confused I submited a ticket and the cs agent asked for my phone number.

Hi @ruggey You got a reply from CS Agent? You need to reply the message and tell them the phone number there, not on the Community here

Or if you are not a PM customer yet, just tell them that and ask them what you want to ask

And, what exactly your question is to CS Agent?

Re: My Number

computergeek541 — Wed, 04 May 2022 23:26:14 GMT

unnecessary repetition