topic Voicemail in Get Support

Voicemail

Seco — Tue, 03 May 2022 01:49:57 GMT

Voicemail notification won't clear.

Deleted all messages, cleared data/cache, left myself a voicemail and deleted it but the notification is still there. Is there any way to clear it or disable voicemail services

Re: Voicemail

hTideGnow — Tue, 03 May 2022 01:52:37 GMT

HI @Seco are you taking about the number to the top right of the icon , badge count?

If so, tell us what kind of phone you have and the Android or iOS version

Re: Voicemail

esjliv — Tue, 03 May 2022 01:59:14 GMT

@Seco - maybe you would be interested in this to 'disable' voicemail:

https://productioncommunity.publicmobile.ca/t5/Getting-Started/Re-Disable-Voicemail/m-p/213805/highlight/true#M38756

Have you restarted your phone, or tried to a reset of your device's network settings?

To fix stuck voicemail notification on Android phones, Try -forced stop the notification. Press and hold the notification. A small box will pop-out. Tap on “force stop”.

Re: Voicemail

JL9 — Tue, 03 May 2022 02:10:46 GMT

If you have an iphone this seems to do the trick

https://iphone-tricks.com/tutorial/1555-how-to-turn-off-voicemail-on-iphone

Re: Voicemail

darlicious — Thu, 05 May 2022 22:13:17 GMT

@Seco

If you have tried "everything" then try resetting your voicemail pin # via your self serve account.

To contact customer support :

Submit a support ticket via Simple--Simon the chat bot Click here

Or if you prefer or cannot submit a support ticket you may send a private message : Click here

To pre-verify add in your private messaging only your full name, address, email, phone # & 4 digit account pin #