topic Re: Compatibility tool not working on-line in Get Support

Compatibility tool not working on-line

FranSmartPhone — Mon, 02 May 2022 21:38:05 GMT

Hello,

I have a old "unsmart" flip phone Samsung Model #SGH-S275M. Since I cannot seem to activate the compatibility tool, can someone please let me know if my phone model is compatible.

Many thanks!

Fran

Re: Compatibility tool not working on-line

Yummy — Mon, 02 May 2022 17:57:08 GMT

https://www.publicmobile.ca/en/on/get-help/articles/check-your-phones-compatibility

https://willmyphonework.net/

According to second link: YES, assuming Telus is the same as PM (since PM is not listed).

Re: Compatibility tool not working on-line

will13am — Mon, 02 May 2022 17:52:40 GMT

@FranSmartPhone , from what I can tell this phone is a Canadian listed model on the Samsung site. So it is compatible with the Public Mobile service.

Re: Compatibility tool not working on-line

JL9 — Mon, 02 May 2022 18:01:32 GMT

Unfortunately that has been down for quite awhile and I don't foresee that changing anytime soon, they should either take it down or fix it so it's functional for all the people that keep trying to use it/

Re: Compatibility tool not working on-line

hTideGnow — Mon, 02 May 2022 18:03:08 GMT

HI @FranSmartPhone this phone was originally sold on Bell and Virgin network. Since Telus/PM shares the same network, this phone will work here. Enjoy

Re: Compatibility tool not working on-line

FranSmartPhone — Mon, 02 May 2022 23:15:41 GMT

Hello to all,

Many thanks to all of you for your terrific speed in providing a response. Great community!

Fran

Re: Compatibility tool not working on-line

hTideGnow — Tue, 03 May 2022 00:30:52 GMT

HI @FranSmartPhone Yeah, with great Community like this, who would need the compatibility tool any more. LOL