topic Re: Port number in Get Support

Port number

Bbomb — Mon, 02 May 2022 20:22:47 GMT

I’m needing for someone to initiate a port request from a Number Barn I’ve been storing my number in. I have he account number and pin from the reseller. Thanks!

Re: Port number

JL9 — Mon, 02 May 2022 21:01:01 GMT

Sorry did you just send a previous number you had to numberbarn to save it for you for when you do start another cell provider? I just looked it up and never heard of it before, so I am not sure if the regular porting process would work, but if you have an account number you could try it. Are you looking to activate or have you already done so and have a temp number and want to port over your preferred number?

Re: Port number

Bbomb — Mon, 02 May 2022 21:10:57 GMT

Yes, so the situation was: I moved countries for a couple months, changed phone provider and number to a UK number, ported my number away to NumberBarn to essentially save the number for me so I could have it back when I returned to Canada. The instructions on numberbarn’s site just explains to get in contact with your new provider and ask them to initiate a port request… as well as (for me to) provide the account number and pin from numberbarn. I have a Public SIM but am not currently paying for a plan (if that’s what you mean by activation? Sorry). Hope that helps... Thanks!

Re: Port number

computergeek541 — Mon, 02 May 2022 21:17:07 GMT

@Bbomb wrote:
Yes, so the situation was: I moved countries for a couple months, changed phone provider and number to a UK number, ported my number away to NumberBarn to essentially save the number for me so I could have it back when I returned to Canada. The instructions on numberbarn’s site just explains to get in contact with your new provider and ask them to initiate a port request… as well as (for me to) provide the account number and pin from numberbarn. I have a Public SIM but am not currently paying for a plan (if that’s what you mean by activation? Sorry). Hope that helps... Thanks!

You need to have an active Public Mobile plan to port in. You'll need to reactive the plan first. If it's been in suspension for 90 days, you'll need to get open a new account (and get a new SIM card).

Re: Port number

darlicious — Thu, 05 May 2022 22:06:46 GMT

@Bbomb

You need to have an active account to port your number barn number into public mobile. If you are activating a new SIM card choose a temporary phone #. Don't forget to add your referral code for the $10 bonus credit and a promocode for bonus data on an applicable plan.

Once you have an active account and your services are all working contact customer support to initiate your port request. Include your account info from number barn. You may also need the following additional info :

Twilio, Inc.
548 Market St #14510
San Francisco, CA 94104

No PIN is required for porting this number, however, if your carrier requires one, you may use 0000. Additionally, please be sure Twilio Inc. is submitted as Business Name and Auth Name.

Number barn ports typically take between 3 to 7 days to port in. It is preferable to make your port request between Monday to Friday during regular business hours. Number barn will contact you via email when they recieve the port request and when your port is complete.

To contact customer support :

Submit a support ticket via Simple--Simon the chat bot Click here

Or if you prefer or cannot submit a support ticket you may send a private message : Click here

To pre-verify add in your private messaging only your full name, address, email, phone # & 4 digit account pin #