topic Promo Code in Get Support

Promo Code

safe — Mon, 02 May 2022 18:42:37 GMT

I am a new subscriber. I decided to move to public mobile because of this promo code 12MONTHS2GB. I am yet to receive the offer

Your email was received and is eligible for this offer.

Activate today on any plan $25/mo+ using the promo code 12MONTHS2GB. Bonus data will be applied for 12 months as long as you’re with us.*

Re: Promo Code

hTideGnow — Mon, 02 May 2022 18:48:46 GMT

@safe go ahead and activate with the promo code!!

enjoy

update: You meant you activated already but still don't see the bonus in your My Account? it will come 72 hours after you activate.

If already over 72 hours, please open ticket with PM Support at : https://publicmobile.ca/chatbot. Follow this to get to ticket open screen quicker:

start by typing : Contact CS Agent
then Click "Contact Us"
then Click "Other"
finally Click "Click here to submit a ticket"
you will then direct to another page to open ticket.

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent

If you have problems submitting a ticket, you can also send a private message to the CS Agent (but this can take longer):
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Promo Code

Yummy — Mon, 02 May 2022 18:57:11 GMT

If you opened self-serving account and activated SIM and properly provided/entered promo code, you will see results within 3 days.

If you do not see it on your account by Saturday, then contact agent for assistance.

Re: Promo Code

JL9 — Mon, 02 May 2022 20:53:07 GMT

Keep your eyes out for my promotions on the right side your self serve account. No worries if you don't see it after 3 days because everybody who didn't receive it for whatever reason were able to get it manually added by a CSA (at least from the feedback I have seen on the community)