topic Re: SPAM Calls in Get Support

SPAM Calls

BorisDoris — Sat, 30 Apr 2022 08:25:32 GMT

Again I started receiving spam calls from 647-858-xxxx. I understand they are fake numbers but if I no answer all goes to voice-mail.

Really annoying to retrieve that garbage multiple times a day.

Is there a way to turn off voice-mail completely as I do not use it?

Re: SPAM Calls

CS_Agent — Fri, 29 Apr 2022 15:58:58 GMT

Hello!

For getting the proper help with your issue please private message us by accessing the following link:

https://bit.ly/2GGCJzH

Wish you a wonderful day,

Public Mobile Team

Re: SPAM Calls

softech — Fri, 29 Apr 2022 16:00:15 GMT

@BorisDoris

to "disable" voicemail, dial *004*8080000000#
This will cause all calls to either ring forever or get fast busy at the point they normally would have been diverted to the voicemail system.

(whenever you need to reset it back to defaults, dial ##004#)

Re: SPAM Calls

esjliv — Fri, 29 Apr 2022 16:43:41 GMT

@BorisDoris

If it is coming from the same number, in addition to using the code above provided by @softech select the number in your calling app and go to more info on, then select to BLOCK the contact.

If the calls are coming from various numbers? Then the calls will still ring your device, and it may be a bit more tricky to block the spam ones (especially if spoofing is involved).

I just used the code to 'disable' my voicemail and blocked a number, then tried it. It worked great.

Re: SPAM Calls

JL9 — Fri, 29 Apr 2022 16:54:49 GMT

The block is nice to not have to deal with them but they will still go to vm and you will have to sift through the garbage unfortunately

Re: SPAM Calls

JL9 — Fri, 29 Apr 2022 16:55:03 GMT

had no idea this was even a thing..good to know

SPAM Calls

darlicious — Sat, 30 Apr 2022 07:59:17 GMT

@BorisDoris

Send them to Lenny......he knows just what to say to confound and confuse. You can thank @Nezgar later.

https://productioncommunity.publicmobile.ca/t5/Get-Support/Lenny-the-Telemarketers-worst-nightmare/m-p/572114#M394021

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include in your private messaging only your full name, address, email, phone # and 4 digit acct pin #.

Re: Why oracles answer first?

softech — Mon, 02 May 2022 14:09:20 GMT

@BorisDoris are you talking about the thread that @computergeek541 and @Meow and myself answered?

personally, I don't think there is any issue. As long as the user got helped, we are happy and I am happy!! The purpose of this Community is more to make sure people got help and got the proper help fast. Whoever answer does not really matter.

I am pretty sure @Meow has big heart and doesn't mind who answered as well , as long as the user got helped in the end, right?

Re: SPAM Calls

Yummy — Mon, 02 May 2022 18:13:44 GMT

@softech wrote:

to "disable" voicemail, dial *004*8080000000#
(whenever you need to reset it back to defaults, dial ##004#)

This IS very neat trick. What it does exactly?

I tried and result is:

- if phone is on, it rings forever - good if your phone is somewhere 'close by' but you need time to get to it

- if phone is off, busy signal right away

Re: SPAM Calls

dust2dust — Mon, 02 May 2022 18:37:44 GMT

Yummy: It sets all your conditional call forwards to an invalid US (HI) # which forwarding doesn't work to the US. But it can be set. I don't like it because it gives the caller a busy signal after a few rings. Legit calls would then wonder what's wrong. It was not my experience that it rings forever though. And it shouldn't.

Re: SPAM Calls

Yummy — Mon, 02 May 2022 18:54:17 GMT

@dust2dust wrote:
Yummy: It sets all your conditional call forwards to an invalid US (HI) # which forwarding doesn't work to the US. But it can be set. I don't like it because it gives the caller a busy signal after a few rings. Legit calls would then wonder what's wrong. It was not my experience that it rings forever though. And it shouldn't.

Well, I let it ring 7-8 times, maybe it is not forever...

Not many people know my cell# and I mainly use phone for SMS but these spam calls are absolutely annoying so lets see how this trick will handle it.

Do you have better solution? I guess initial OP's idea is to deactivate voice mail but it looks like these is no such option?

Re: SPAM Calls

softech — Mon, 02 May 2022 18:57:19 GMT

@Yummy You cannot disable VM.

There are just workarounds. Extended absence is another trick:

dial into your voicemail and log in with your PIN.
In the main menu, press 3 (manage greetings),
then 4 (manage extended absence greeting),
then 2 (record a new extended absence greeeting) and record a message that indicates to your caller you are not accepting messages.
Then press 4 to turn on extended absence
Finally, press 5 to dissallow anyone to leave you a message.

Re: SPAM Calls

Yummy — Mon, 02 May 2022 19:03:29 GMT

Yeah @softech , I know that way too but did not try it. But that one with just entering numbers is so neat.

If I am to your 'your' trick how many times phone would ring before trying to go into vmail?

Re: SPAM Calls

on2wheels — Fri, 26 Aug 2022 18:49:51 GMT

I'm getting upwards of 6 spam calls in a day, 3 already today. All of them coming from a 613 762 **** number. Is there a way to block all calls from those 6 digits?