topic Re: network outage in East Vancouver? in Get Support

network outage in East Vancouver?

shai — Thu, 28 Apr 2022 22:12:02 GMT

My service has been patchy and now non existant in the V5T area in East Vancouver BC. Please check?

Re: network outage in East Vancouver?

softech — Thu, 28 Apr 2022 22:25:35 GMT

@shai there is no confirmed outage from Telus at the moment:

https://www.telus.com/en/nu/outages

Try to change your Preferred network type to 3G Only and see if it helps

Also, reboot the phone and see if it works

do you have another friends/family with PM and experience the same issue?

Re: network outage in East Vancouver?

darlicious — Thu, 28 Apr 2022 22:31:17 GMT

@shai

My services work fine and I'm one block from Dude Chilling Park. All your services or just calling?

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include in your private messaging only your full name, address, email, phone # and 4 digit acct pin #.

Re: network outage in East Vancouver?

Namu — Thu, 28 Apr 2022 23:14:33 GMT

so am I service good

Re: network outage in East Vancouver?

darlicious — Thu, 28 Apr 2022 23:18:18 GMT

@Namu

Hey neighbour! We will have to get together with the OP and have a drink with the "dude chillin' in tbe park"! We can probably find @shai easily enough....they are the person walking around saying "Can you hear me now?"

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include in your private messaging only your full name, address, email, phone # and 4 digit acct pin #.

Re: network outage in East Vancouver?

Namu — Thu, 28 Apr 2022 23:36:54 GMT

hilarious

Re: network outage in East Vancouver?

JL9 — Fri, 29 Apr 2022 00:24:03 GMT

Have you had any service issues in the past? What phone do you have?